Working with BLNG Agency
A few useful answers.
How we scope projects, work with your team, and hand over the result.
Projects, process, and practical details.
What does BLNG Agency do?
We build and improve Shopify stores and manage ecommerce marketing, including Klaviyo, paid media, SEO, and retention. You can commission a focused project or combine services in one scope.
Can you redesign an existing store?
Yes. We work on both new stores and existing storefronts, from individual sections and technical fixes to a larger redesign.
How is a project priced?
Pricing depends on the agreed scope. Store-build pricing explains the current tiers. Marketing and development service pages show their packages, and we confirm the applicable scope before work begins.
Can I combine several services?
Yes. Tell us which parts of the store and marketing you need help with in your inquiry. We can define a combined scope and schedule.
What do you need to start?
Share your store URL or launch plan, the work you need, and any relevant references. We will confirm the requirements and the access needed for the agreed project.
Will I retain access to the store and accounts?
Yes. You retain ownership of your store, accounts, and content. We work within the permissions required for the project.
How will we communicate?
Communication can take place through email, Google Meet, or Slack. The working arrangements and review points are defined for the engagement.
Do you provide support after delivery?
Support depends on the package and project scope. Store-build tiers and service packages state their included support, and ongoing maintenance can be scoped separately.
Where can I read the project and refund terms?
See the Store Build Terms, Refund Policy, and Terms of Service for the published terms. We can clarify how they apply to the proposed scope before you proceed.
Can you work with our existing team?
Yes. We can lead the agreed work or collaborate with your existing marketing, content, and store team.
Have a question about your project?
Send us the details and we will help you define the next step.